Your Chicago 3PL Warehouse Partner
Partner with NorthPoint Fresh and experience a team that lives by its core values, embraces growth, and is dedicated to providing exceptional warehousing and fulfillment services.
Why NorthPoint Fresh?
NorthPoint Fresh is a leading 3PL warehousing, storage, and distribution provider in Chicago, Illinois, offering comprehensive solutions with deep expertise in handling food and beverage products. We provide a wide range of operational services designed to meet the unique needs of our customers. By taking a collaborative approach, we deliver customized solutions and build deep, lasting relationships—ensuring we can grow, adapt, and evolve alongside your business.
Mission Statement
Our mission is to provide flexible, customized warehousing solutions that meet our customers’ unique needs and consistently exceed their expectations. Through collaboration, technology, and a culture of accountability, we are committed to delivering unparalleled service and operational excellence every day. We strive to anticipate challenges and proactively design solutions that keep our customers’ operations running smoothly.
By investing in people, processes, and innovation, we ensure that every interaction adds value and strengthens long-term partnerships. At NorthPoint Fresh, success is measured by the growth, efficiency, and satisfaction of the customers we serve.
Meet Our Team
MAX PICKERING
Ambient Operations Manager
Our Ambient Operations Manager, Max Pickering, brings a wealth of hands-on
experience to his role, having started his career in shipping and receiving and
advancing through a variety of operational positions over the years. This journey has given him a deep, practical understanding of every aspect of the warehousing process. Max leverages this expertise to anticipate
and solve problems before they occur, create meaningful efficiencies across operations, and truly understand our customers’ needs. His leadership ensures our ambient operations run smoothly, efficiently, and with a customer-first focus.
Cristian Delfin
Temp Controlled Operations Manager
As our Temp Controlled Operations Manager, Cristian Delfin is dedicated to delivering exceptional customer service while driving operational excellence. He fosters an environment of accountability where every team member understands their role in achieving us shared goals. By leveraging data-driven insights, Cristian ensures our chilled operations remain efficient, reliable, and responsive to customer needs. His leadership strengthens us
ability to provide consistent quality and innovative solutions for our partners.
Justin Johnson
General Manager
Our General Manager, Justin Johnson, embodies our core values every day—putting people first, taking accountability, and a commitment to doing the right thing. With a passion for motivating and developing our team, Justin creates an environment where people thrive, skills grow, and innovation flourishes. His dedication to exceptional customer service ensures our partners receive the highest level of
care, reliability, and tailored solutions. Under Justin’s leadership, our team is stronger, more engaged, and
consistently focused on exceeding expectations.
CASEY Sherwin
Chief Operating Officer
As our Chief Operating Officer, Casey Sherwin plays a pivotal role in aligning our customers, partners, and team members to achieve shared success. With a collaborative approach, Casey excels at building strong relationships, identifying growth opportunities, and designing efficient, effective solutions
tailored to each partner’s unique needs. By fostering integration across all aspects of our business, Casey ensures we deliver innovative strategies, operational excellence, and long-term value for those we serve.
Ethan Wu
Director of Sales
As our Director of Sales, Ethan Wu is dedicated to truly understanding each customer’s unique needs and goals. He collaborates closely with partners to develop tailored, customer-specific solutions that drive measurable results. By building strong, lasting relationships, Ethan ensures our services continually evolve to meet our customers’ ever-changing demands, keeping us agile, innovative, and focused on delivering exceptional value.
Michael Neville
Director of Finance and IT
As our Director of Finance and IT, Michael Neville exemplifies our core value of financial discipline, helping us control costs so we can deliver competitive pricing and create greater opportunities for our customers. Michael also champions the use of technology to drive efficiency, innovation, and
continuous improvement across our operations. By fostering strong, lasting relationships with our suppliers, he ensures we have the resources and partnerships needed to support sustainable growth and exceptional service.
Katherine Peppers
Human Resources Manager
As our Human Resources Manager, Katherine Peppers plays a vital role in building and supporting our team by ensuring we have the right people in the right seats at the right time. Her expertise in talent management and organizational alignment strengthens our workforce and drives our culture of excellence. Katherine also leads our efforts to maintain a safe, compliant workplace—protecting our people, our products, our drivers, and our customers. Through her leadership, we foster an engaged, safety-focused, and high-performing team.
Our Core Values
Put People First
Take Ownership of
Every Situation
Live Generously
Maintain Our
Financial Discipline
Do the Right Thing
Every Time
Always Compete
and Hustle
Our Partners
Connect with NorthPoint Fresh
Partner with NorthPoint Fresh for reliable Chicago 3PL warehousing and fulfillment solutions.
Fill out the form or email us directly at sales@northpointfresh.com.